Grooming Application

Paw Parent's Name*
First Last
Cell/Primary Phone*
Secondary Phone
Email*
Address*
Street Address Address Line 2 City ZIP / Postal Code
Which Services Are You Interested In?*
- Daycare
- Boarding and Daycare
- Grooming
How Did You Hear About Us?

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ALTERNATE ALLOWED PICK-UP PERSON:
Name*
First Last
Primary Phone*
PAWS INFORMATION:
Name*
First
Breed*
Color*
Weight*
Age*
Gender*
- Female
- Male
Birthdate
Spayed/Neutered?*
- Yes
- No
Microchip #
Has your paws ever growled, snapped, bitten a person or another dog ? Explain if yes.
Company
Phone #
Veterinarian Clinic*
Veterinarian Name*
Primary Phone*
Fax Number
Address*
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code
Upload Vaccination Files
Upload Photo of Your Dog

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HEALTH AND TEMPERAMENT AGREEMENT
Consent*
I agree to the Health and Temperament Agreement.*
I agree and understand that in admitting my dog to Max & Alayna’s Paws Play that my dog is in good health, is current on all vaccinations and flea control and has not harmed or shown aggression or threatening behavior towards another dog and/or human.
I understand that in any cage-free dog environment that there is an inherent risk of injury or
illness from rough play and/or fights. Understanding this, I accept full responsibility and hold Max & Alayna’s Paws Play harmless for any pet injury, death or damage. I agree that I am solely responsible for any harm caused by my dog while my dog is in the care of Max & Alayna’s Paws
Play.
I agree not to hold Max & Alayna’s Paws Play and their associates liable for any injuries to my dog while in the care of Max & Alayna’s Paws Play.
I understand if my dog shows repeated aggressive or menacing behavior that he/she will be moved to seclusion. If the behavior continues your dog may be asked to leave Max & Alayna’s Paws Play. This is not a personal attack on the dog, rather our attempt to ensure all of the paws in
our care are comfortable and kept safe.
By signing this form, you acknowledge that you understand and accept the terms and conditions set forth by this agreement.

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EMERGENCY MEDICAL TREATMENT AUTHORIZATION
Consent*
I agree to the Emergency Medical Treatment Authorization.*
Max & Alayna’s Paws Play will make every effort to contact you in any emergency situation with your dog before we transfer to a licensed veterinarian. This authorization gives the associates of Max & Alayna’s Paws Play to act on my behalf in the event my dog needs medical
attention.

I, the owner, authorize a licensed veterinarian and their assistants to administer treatment and perform procedures as are considered therapeutically and diagnostically necessary for the care of my dog, including administration of anesthesia. In the event that emergency treatment is required, I authorize the veterinary staff and their assistants to perform medical and surgical treatments necessary to preserve the life of my dog until I can be contacted for further approval.

I accept full responsibility for any and all financial costs associated with the treatment that my dog receives from the licensed veterinarian and their staff.

I hereby release and hold harmless Max & Alayna’s Paws Play and any of their employees andassociates from any and all claims from any emergency situation involving my dog.

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GUIDELINES and POLICIES
Consent*
I agree to the Guidelines and Policies.
CANCELLATIONS: We accept cancellations up to 24 hours in advance. If we are not informed of a cancellation up to 24 hours in advance, you may be required a non-refundable deposit to rebook. The charge will be applied as a credit to your account for future use good for use one year from the date it is applied.

MEDICAL: If your pet has any medical problems (seizures, arthritis, collapsing trachea, etc.), please make us aware of them so that we can take the necessary steps to ensure your pet’s comfort. Sometimes grooming can expose a pre-existing condition. We cannot diagnose such a condition, but may advise you to seek veterinary attention.

PHOTO AND VIDEO: I agree to allow Max & Alayna’s Paws Play’s Grooming to use my pet’s name and any images or videos taken while he/she is in the care of Max & Alayna’s Paws Play Grooming, in any form or format, for use, at any time, in any media, marketing, advertising, illustration, trade, education or promotional materials.

BITING: If your pet has any history of biting, we ask that you notify us before grooming. This will help prevent injury to us and your pet. If your pet has behavioral issues we are happy to work through them with you. If the behavior issues require extra time, we will charge an additional fee. In the event, your pet attempts to or successfully bites the grooming handlers, we reserve the right to use a muzzle to prevent injury.

SAFETY: Our staff has the right to refuse service to any dog should there be a concern with the dog's comfort level or if they pose a safety risk to themselves, other dogs or our handlers. In the event that your animal is too stressed or becomes a risk to itself or our staff to groom we have the
right to refuse grooming services, stop grooming services, or cancel grooming services at any time before or during the grooming process.

PICK-UP POLICY: Owner must pick-up dog within 30 minutes of communication via phone call/voicemail/text message to notify owner that the dog will be ready for pick-up. There will be a $5 fee for every 30 minutes after the hour window, unless discussed prior to the dog’s dropoff. Unfortunately we can’t keep pets that have been classified as noisy longer than their grooming time; There will be a $10 fee for every 30 minutes after communication via phone call/voicemail/text message to notify owner that the dog will be ready for pick-up. We will not be held responsible for anything that happens while your pet is waiting to be picked up.

MATTING AND SHAVE DOWNS: There are extra charges if matting is significant ($15/30 minutes of additional time). If your pet is matted, this is a health crisis. If possible we will demat your pet, but in order to prevent inhumane discomfort and/or pain to your pet, your groomer may feel it necessary to shave down your pet if severely matted. Post-shave effects are temporarily unattractive, unpleasant, and uncomfortable. But your pet will be starting the process to re-gain healthier skin and coat. Shaving a pet often exposes pre-existing skin conditions or sores. Shaving such may cut or irritate the skin. We do not pay vet bills for eye irritations, skin rashes, cuts, skin irritations, repairing broken skin due to scratching, licking, chewing, or pets that shiver/hide. These are common responses to shave downs. While the groomer will employ the greatest care to avoid such events, they can and do occur in shave downs.

PRICING AND PAYMENT: Prices are non-negotiable and must be paid in full at time of pickup. We accept cash & credit card payments. NO CHECKS. Pricing varies for each dog and is determined by breed, size and condition of the dog's coat. Additional charges may also apply due to the dog's temperament and behavior during the grooming session.

PARASITES: We reserve the right to refuse a dog if he or she is flea infested or sick. If your dog becomes ill while in our care, we will isolate him/her, and take care of them until we can contact you to pick him up. If your dog is left and we find they have fleas will bathe and treat for fleas. Your account will be charged.

LEASH GUIDELINE: We follow the leash laws of Cleveland. Every dog arriving or leaving our facility must wear a leash that is six foot or less.

SATISFACTION: Your satisfaction is important. If you are unhappy for any reason, and would like something adjusted, we will be happy to make any adjustments when you pick-up your pet from his/her appointment. Once, however, you take your pet home from the appointment, we will only accept return visits for adjustments 24 hours after your appointment. Any adjustments after will be charged a grooming fee of some kind.

ACCIDENT: Although accidents are very rare, there is a risk when dealing with pets. Grooming equipment are sharp, and although we use extreme caution and care in all situations, possible problems could occur including cuts, nicks, scratches, quicking of nails, etc. In most cases this can happen when a pet is wiggling or moving around. Any incident, no matter how small will be communicated to the pet owner. If necessary, Golden Paws Pet Grooming will transport your pet to a veterinarian. Any veterinary bills resulting from a pet being matted, elderly, aggressive, a difficult temperament or from a preexisting or unforeseeable condition will be the sole responsibility of the owner. Your pet’s safety and comfort is our number one priority. In the event an accident does occur, you will be notified of the accident.

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Grooming Application

Grooming Application

Grooming Application Form

Step 1 of 6

ALTERNATE ALLOWED PICK-UP PERSON:

PAWS INFORMATION:

HEALTH AND TEMPERAMENT AGREEMENT

EMERGENCY MEDICAL TREATMENT AUTHORIZATION

GUIDELINES and POLICIES